Senior Citizens’ Center * 1530 Nicholasville Rd. * Lexington, KY 40503

 
 

What is a Nursing Home Ombudsman?

 

What will it cost?

 

Thinking about a Nursing Home?

 

I know of a problem...

 

Can I call anonymously?

 

How do I reach you?

 

Other Sources of Information

 

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What is a Nursing Home Ombudsman?

An advocate and resource for individuals (and their families) who need the services of a long-term care facility which includes nursing homes, family care homes, and personal care homes.


What will it cost?

You pay nothing. The Nursing Home Ombudsman Agency of the Bluegrass, Inc. is a nonprofit agency. All services are paid for through gifts and are FREE to those who need them.


I'm just thinking about moving to a Nursing Home.
Can you help me?

You bet! Making the decision to move into a nursing home or other long-term care facility is a new experience for most folks. We can provide information that will help you know what questions to ask and how to evaluate the answers when talking to nursing homes about placement.


I know a nursing home resident who's having a problem. Can I call you?

Please do! While we attempt to regularly visit every nursing home resident in a 17-county area of the Bluegrass, we may not always see what friends or relatives see. It's our job to help resolve residents' complaints and to represent them.


Can I call you anonymously?

Absolutely! While we may be able to help you better if we have more information, we are delighted to give you information, make a referral, or take a complaint from anyone who calls us. Every call gets action!


How do I reach you?

For more information, contact
The Ombudsman Agency of the Bluegrass, Inc.
at
ombuddy1@aol.com
or call us at (859) 277-9215, (859) 278-6072 or

toll free at 1(877) 787-0077