Nursing Home Ombudsman Agency of the Bluegrass
Improving the quality of care for residents of long-term care facilities in Kentucky
We assist residents and their families
in nursing homes, family care homes, and personal care homes.
October is Residents’ Rights month, a month that Long-Term Care Ombudsmen have been celebrating since 1981 when Residents’ Rights was a week long event. We have a lot to celebrate here in Kentucky, there are over 34,000 residents in long-term care facilities across the state and during this month we celebrate their right to be […]
On September 30, 2016, five very special people were awarded the 2016 NHOA Leadership Awards as part of our 35th Anniversary Celebration. SERVICE TO RESIDENTS AWARD The NHOA Service to Residents Award honors ombudsmen who have worked directly with and for consumers to improve the lives of long-term care residents. This award honors ombudsmen who […]
What is the Ombudsman Agency?
The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:
- Protect the rights of nursing home residents;
- Identify, investigate and work to resolve residents’ concerns;
- Empower residents to make informed choices;
- Monitor and work to enact laws protecting older Kentuckians;
- Be a regular friendly visitor to residents.