Nursing Home Ombudsman Agency of the Bluegrass

Improving the quality of care for residents of long-term care facilities in Kentucky

We assist residents and their families
in nursing homes, family care homes, and personal care homes.



8th Annual Silver Bells

Give the gift of joy to a long-term care resident


This holiday season, remember the residents of your neighborhood nursing home, personal care home, and family care home.  The 8th Annual Silver Bells Gift Drive has begun and the Nursing Home Ombudsman Agency is eager to beat last year’s record of 682 gifts! 

Gifts from 2015 filled the office

Most residents fill their wish lists with the basics:

  • Socks, slippers, & robes
  • Nice-smelling shampoo, conditioner, soap, perfume, & other toiletries
  • Chocolates, candy, & other snacks
  • Scarves, hats, & gloves
  • Blankets & throws
  • Sweatshirts, sweatpants, shirts, & pants
  • UK or UofL gear

Deliver your gifts to 3138 Custer Drive, Suite 110,in Lexington by Wednesday, December 14th to help a resident celebrate the holidays.  Gifts should be unwrapped and placed in a gift bag.  Extra gift bags are always appreciated!

For more information,  call our office at (859) 277-9215.


NHOA is a nonprofit organization which relies on donations, grants, and special events for funding.
All advocacy services are provided free of charge to those who need them.

What is the Ombudsman Agency?

The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:

  • Protect the rights of nursing home residents;
  • Identify, investigate and work to resolve residents’ concerns;
  • Empower residents to make informed choices;
  • Monitor and work to enact laws protecting older Kentuckians;
  • Be a regular friendly visitor to residents.

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