Nursing Home Ombudsman Agency of the Bluegrass

Improving the quality of care for residents of long-term care facilities in Kentucky

We assist residents and their families
in nursing homes, family care homes, and personal care homes.

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Funding

NHOA is a nonprofit organization which relies on donations, grants, and special events for funding.
All advocacy services are provided free of charge to those who need them.

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What is the Ombudsman Agency?

The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:

  • Protect the rights of nursing home residents;
  • Identify, investigate and work to resolve residents’ concerns;
  • Empower residents to make informed choices;
  • Monitor and work to enact laws protecting older Kentuckians;
  • Be a regular friendly visitor to residents.

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