Nursing Home Ombudsman Agency of the Bluegrass
Improving the quality of care for residents of long-term care facilities in Kentucky
We assist residents and their families
in nursing homes, family care homes, and personal care homes.
NHOA Board member and Legislative Committee Chairperson, Nancy Leonard, provided testimony to the Senate Committee yesterday in an effort to explain why medical review panels are not in the best interest of residents (report on medical malpractice). In the end, Senate Bill 6 does not address poor care and does not improve care for our vulnerable […]
The Kentucky 2016 Regular Session started on Tuesday, January 5 and is due to end Tuesday April 12. Top concerns for the legislative session this year include the budget and Kentucky’s public pension system. The administration has changed and we expect to see legislation favorable to the long-term care industry. Medical Review Panels are introduced […]
What is the Ombudsman Agency?
The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:
- Protect the rights of nursing home residents;
- Identify, investigate and work to resolve residents’ concerns;
- Empower residents to make informed choices;
- Monitor and work to enact laws protecting older Kentuckians;
- Be a regular friendly visitor to residents.