Nursing Home Ombudsman Agency of the Bluegrass
Improving the quality of care for residents of long-term care facilities in Kentucky
We assist residents and their families
in nursing homes, family care homes, and personal care homes.
Today I spoke with one of NHOA’s Facility Ombudsmen who had recently worked a dietary case in one of our nursing facilities. She was visiting with Mrs. H, who had requested two cookies for dessert instead of the one that the facility usually served. Our Ombudsman went to the kitchen to get a second cookie, […]
The Nursing Home Ombudsman Agency of the Bluegrass (NHOA) is seeking a part-time or full-time team member with an outgoing, professional demeanor to assist in all aspects of grant writing, fundraising and administration of the agency. Candidates must have experience with grant writing, fundraising and non-profit administration functions. Experience with: grant research, writing, and reporting; […]
What is the Ombudsman Agency?
The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:
- Protect the rights of nursing home residents;
- Identify, investigate and work to resolve residents’ concerns;
- Empower residents to make informed choices;
- Monitor and work to enact laws protecting older Kentuckians;
- Be a regular friendly visitor to residents.