Nursing Home Ombudsman Agency of the Bluegrass

Improving the quality of care for residents of long-term care facilities in Kentucky

We assist residents and their families
in nursing homes, family care homes, and personal care homes.


Silver Bells Holiday Gift Drive


‘Twas the week of Christmas and Santa was having his doubts.
With so many gifts to deliver would nursing home residents be left out?
When what with his wondering ears did he hear?
“NHOA’s Silver Bells program delivered 682 gifts, have no fear!”
“Why thank you”, he exclaimed with jolly good cheer.
Thank you, Bluegrass folks, for gifting joy to residents this year!
Your generous donations helped us break last year’s record and donate 682 gifts to long-term care residents this year!  To help year round, consider donating online or becoming a Friendly Visitor Volunteer.  Call us at 859-277-9215 for more information!



NHOA is a nonprofit organization which relies on donations, grants, and special events for funding.
All advocacy services are provided free of charge to those who need them.

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What is the Ombudsman Agency?

The Ombudsman Agency serves approximately 5,000 nursing home, personal care home, and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:

  • Protect the rights of nursing home residents;
  • Identify, investigate and work to resolve residents’ concerns;
  • Empower residents to make informed choices;
  • Monitor and work to enact laws protecting older Kentuckians;
  • Be a regular friendly visitor to residents.

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